Clinical Trial Recruitment and Retention
Call 4 Health has the resources to act as your one stop contact center for clinical trials. From inbound response to outbound outreach, our HIPAA compliant 24/7 healthcare exclusive call center has the technology, know-how and staff to meet all your clinical trial communication needs.
Services we provide (both live and automated) include:
- Study Information Lines
- Volunteer Screening
- Site Location Services
- Subject Compliance Support
- Appointment Reminder Calls
- After Hours Answering Service
- Nurse Communicators
- Reporting
We have the ability to combine any of our state of the art services including live answer, IVR, click-to-call, or e-mail, to help you streamline your recruitment process and support protocol compliance. Whether you are a site, CRO, or sponsor, we can design a solution that integrates with your processes and supports smooth and transparent workflows.
Let us help you reach your clinical trial milestones on time and on budget.
Call 4 Health adds value to any medical facility by outsourcing answering services to professional live U.S. based medical answering service operators. Call us now for more info or to listen to our courteous and professional operators 855.244.3258. Or contact us for more information on how Call 4 Health can assist in you in your individualized clinical trial needs.
Clinical Trial Recruitment & Retention
Call 4 Health is your HIPAA-compliant communications leader, providing the clinical trial expertise and contact center capabilities to launch and accelerate your clinical trial recruitment and retention programs. Our centralized recruitment center offers a fully redundant study management system that gives you full control over your recruitment and monitoring efforts, 24-7. Capabilities include:
- Toll-free numbers for direct-to-patient advertising campaigns
- Healthcare operators for patient recruitment, pre-screening and retention programs
- Live call handling seven days a week by healthcare professionals
- Efficient and time-effective automated response programs 24/7
- Appointment scheduling and site support programs
- Excellent reporting and tracking systems for data management
- Staffed and managed by healthcare providers trained in clinical trials
- On-line screening capabilities
Founded after a personal, heart-wrenching incident more than 20 years ago, Call 4 Health has gone from solely offering after-hours answering services to being a top-rated, complete communications BPO for healthcare facilities throughout the country.
