Call 4 Health has almost two decades of experience providing call center services to the pharmaceutical industry. Whether it’s a clinical trial program, patient response, customized IVR, processing consumer information and literature requests, or providing back-up for an in-house operated call center, Call 4 Health has specific support programs to meet every need.
By focusing exclusively in health related fields, our compassionate staff provides a level of knowledge and service unique in the medical call center arena. Our combination of people, technology and nearly 20 years of experience in medical fields results in first class solutions for you in today’s ever-changing marketplace.
We understand how important it is to be compliant with the Health Insurance Portability and Accountability Act (HIPAA). Call 4 Health has invested heavily in our staff and facilities to ensure that we are 100% compliant with all existing regulations. Our HIPAA compliance team is ready to manage and roll out new programs to comply with future regulations.
Call 4 Health has developed customized, cost-effective programs for pharmaceutical companies.
- Custom Inbound/Outbound Programs
- Clinical Trial Recruitment and Retention
- Custom Outbound Programs
- Event Registration
- Marketing/Ad Response
- Nurse Triage Telephone Service
- 24/7 Urgent Call Processing
- Clinical Trial Screening and Recruitment
- Customized IVR Programs
- Email Management
- Field Sales Rep Support Line
- Meeting and Symposium Recruitment
- Market Research Surveys
- Patient Compliance
- Physician Detailing and Sampling
- Product Complaints
- Toll-Free Ad Response and Fulfillment
Our Award Winning Team Is 100% HIPAA Compliant & Ready To Manage Your New Programs
Patient Acquisition Marketing — Call 4 Health has helped develop custom patient acquisition programs focused on clinical trial screening. Our ability to identify and reach current and potential targeted patients far surpasses expectations.