Medical Answering Services

Our medical answering service solution was the first program offered by Call 4 Health. With over 20 years of experience, we understand the importance of a well-designed answering service solution and can customize it to match your needs. If you have limited staff we can process the overflow of calls often experienced during busy.

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Nurse Triage

Call 4 Health understands the unique needs of our clients when it comes to providing nurse triage services. Since 1997, Call 4 Health has developed relationships with pediatricians and other physician practices, hospitals, community clinics, health plans and business organizations throughout the world. Our service gives patients access to accredited nurses.

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Appointment Scheduling

Regardless of the appointment scheduling needs of your organization, what languages are needed or your desired hours of operation, Call 4 Health will take the time to be trained to utilize your existing appointment scheduling system or incorporate our web-based system and design a customized program that best suits your needs.

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Medical Call Center Services for the 21st Century

Founded after a personal, heart-wrenching incident more than 20 years ago, Call 4 Health has gone from solely offering after-hours answering services to being a top-rated, complete communications BPO for healthcare facilities throughout the country.

Built On Relationships

Call 4 Health’s success and growth is attributed to a partnership attitude and a commitment to helping our clients meet their service excellence objectives.

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Case Studies

An increasing number of savvy small business owners are recognizing that outsourcing their telephone answering services in the form of an off-site receptionist is an excellent way to control costs.

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Mergers and Acquisitions

We are always assessing strategic and synergistic growth opportunities.

Our Business Continuity

Call 4 Health uses Backup Power Supplies, Battery Backup, and Propane Generator that can fully power our entire office for 10 days 24/7. Our backup site in

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Join Our Team

Call 4 Health respects and values the individuality of all team members and all clients, and we truly love what we do. The work is rewarding, the environment is friendly and fun, and the management team…

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Compassion

Compassion is more than a slogan. The company was founded with a commitment to ensure patients and their families are treated with respect, empathy and compassion on every call. We believe in customer service excellence. The foundation of our business is built on a simple philosophy.

See Why Call 4 Health should be your Call Center Solution Provider

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BENEFITS OF OUTSOURCING YOUR ANSWERING SERVICE vs. HIRING A RECEPTIONIST

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Increase in appointments per month

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% Increase in staff productivity

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Minute decrease in hold time

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Referrals generated to physician offices

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Call 4 Health was founded with the guiding belief that through the use of information technology and telephony systems, health care providers could improve patient care by integrating all customer contact points for improved communications and patient satisfaction.