Case Studies
The True Cost of Hiring a Receptionist VS Outsourcing Telephone Answering Services??
An increasing number of savvy small business owners are recognizing that outsourcing their teleph...
Home Health Provider: Patient Satisfaction Tracking and Reporting??
Challenge: Administration identified complaint as a major area of opportunity to enhance the cust...
Converting callers to patients: ROI Results??
PVD Screening Community outreach department developed a 3-day PVD screening in support of heart ...
Built on Relationships
Compassion is more than a slogan. The company was founded with a commitment to ensure patients and their families are treated with respect, empathy and compassion on every call. We believe in customer service excellence. The foundation of our business is built on a simple philosophy.
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