Call 4 Health has become an integral part of many physicians’ medical practices. The level of service and variety of programs we offer means your practice is covered no matter the call. Our experience combined with a dedication to the healthcare industry, has made us one of the leading medical call centers in the nation.
Call 4 Health began as an answering service / medical messaging service in 1997. Since then we offer any number of answering/messaging services to large and small organizations but we still maintain our roots in the physician’s practice and the FPA’s that they belong to.
Call 4 Health’s automated inbound and outbound calling programs provide the highest levels of service and flexibility while still being affordable for even a single practitioner office.
Physicians Answering Services
- After Hours Messaging/Dispatching
- Remote Reception/Call Overflow
- Hospital Switchboard Services
Automated Physicians Solutions
- Appt Confirmation/Reminders
- Automated Answering Services
- Custom Inbound/Outbound Programs
- Interactive Voice Response (IVR)
Physicians Call Center Solutions
- Appointment Scheduling
- Clinical Trial Recruitment and Retention
- Custom Outbound Programs
- Event Registration
- Marketing/Ad Response
- Nurse Triage Telephone Service
- Physician Info/Referral/Locator
- Appointment Confirmation / Reminder Calls
- Expand Your Call Center’s Services
- No Overhead
- Explain Office Procedures And Policies
- Explain Test Instructions
- Welcome And Follow-Up Calls
- Remote Reception / Call Overflow Services
- Urgent Call Processing & Dispatching
Our Experience And Dedication
Has Made Us One Of The Leading Call Centers Nationwide.
Our customer business unit will provide you with a detailed analysis of your answering needs. We start with our customer models based on hundreds of client scenarios we have designed over the years. Upon matching you to a specific case scenario and call center plan we then tailor them to your specific needs.
We train all agents on your team and program. We encourage your feedback and suggestions during the training process. If needed, we will profile and hire agents specifically for your program. We ensure your messaging agents are ready to help reach your goals.
Once your program is running we monitor your results closely. An account manager is assigned to your team to make sure it is running smoothly and your customers receive the absolute highest level of customer care possible.