Call 4 Health’s experienced Hospital Switchboard Services can manage your calls as if our agents were on-site at your facility. Our state-of-the-art technology combined with outstanding customer service, allows us to deliver these services at a cost significantly lower than the cost required to maintain an adequate staff on site.
Call 4 Health’s Hospital Switchboard Services can include urgent call management, message taking, patient information services, paging, call transferring, physician referral and receptionist services.
Whether on an overflow basis after hours or as a full time front-line service, our professional high skilled agents can manage your incoming calls as needed.
How it works
Call 4 Health employs the latest call routing software and Voice Over IP (VOIP) technology to give your Remote Hospital Operator/Switchboard Services all of the benefits the internet provides. Our services incorporate features such as call monitoring, call routing, and voicemail delivery via e-mail to help your hospital switchboard operate efficiently and securely.
As call volume increases, Call 4 Health’s systems have the capability to closely monitor and manage the additional call activity. Our scalable infrastructure and agent capacity ensures that every call is answered and handled in an expedited manner with each caller consistently receiving the attention they deserve.