Your patients will receive a call from our personalized automated system notifying them of an upcoming appointment. You set the number of days and frequency of the confirmation call; our Interactive Voice Response system delivers a brief notification to your patient. They IVR system can even make calls as little as one hour prior to the appointment. Once the system is set up, the system will work for you 24/7 with no future maintenance or management.
Call 4 Health’s appointment confirmation/reminder system is an all in one solution which interfaces directly into your existing scheduling system via email or server-to-server file transfer (FTP).
If you do not support electronic scheduling, we have an administration interface accessible via the Internet where patient information and appointment schedules can be input. The patient has the option of confirming, canceling or rescheduling the appointment with the press of a button. In the event of a reschedule, a live-agent service is available to support the automated system. The call center agent will reschedule the appointment based on your practice guidelines.
Daily reporting will keep you in the loop and are available via email or server-to-server file transfer (FTP). Call 4 Health can also provide an dedicated number for patients confirming, canceling or rescheduling their appointments.