Our Solutions

Patient Access Solutions

Regardless of the appointment scheduling needs of your organization, what languages are needed or your desired hours of operation, Call 4 Health will take the time to be trained to utilize your existing appointment scheduling system or incorporate our web-based system.

Answering Services

Our answering service solution was the first program offered by Call 4 Health. With over 20 years of experience, we understand the importance of a well-designed answering service solution and can customize it to match your needs.

Telemedicine

Due to a nationwide shortage of behavioral health practitioners, many facilities struggle to provide access to proper care. Call 4 Health Tele-Psych solution is the perfect fit to relieving the shortage of qualified psychiatrists.

Physician Referral

Call 4 Health can assist your organization to make it simple for your calls to obtain a physician referral. Utilizing our state-of-the-art technology, Call 4 Health agents are specially trained and understand how to match the callers’ preferences to a local physician that is affiliated with your organization

Outbound Programs

Call 4 Health’s automated inbound and outbound calling programs provide the highest levels of service and flexibility while still being affordable for even a single practitioner office. Our customer business unit will provide you with a detailed analysis of your answering needs.

Nurse Triage

Call 4 Health understands the unique needs of our clients when it comes to providing nurse triage services. Since 1997, Call 4 Health has developed relationships with physician practices, hospitals, community clinics, health plans and business organizations throughout the world.

Interactive Voice Response (IVR)

Call 4 Health’s Interactive Voice Response (IVR) can provide maximum efficiency for your incoming call volume traffic. There are numerous creative uses for IVR technology, such as in-bound automated operators, automated direct dialing, and even telephonic infomercials.

Customer Service & Help Desk

Call 4 Health is your HIPAA-compliant communications leader, providing the clinical trial expertise and contact center capabilities to launch and accelerate your clinical trial recruitment and retention programs.

Clinical Trial Recruitment & Retention

Call 4 Health is your HIPAA-compliant communications leader, providing the clinical trial expertise and contact center capabilities to launch and accelerate your clinical trial recruitment and retention programs.

Hospital Switchboard Services

Call 4 Health’s experienced Hospital Switchboard Services can manage your calls as if our agents were on-site at your facility. Our state-of-the-art technology combined with outstanding customer service, allows us to deliver these services at a cost significantly lower than the cost required to maintain an adequate staff on site.