Call 4 Health understands that patients need the assistance of quality agents to help diminish the angst involved when faced with medical decisions.
- Strong customer service skills
- Excellent communications skills
- Interpersonal skills
- Attention to detail
- Emergency resolution training
- Problem resolution skills
- Medical background
- Computer skills
This is why our highly recruited ethnically diverse multilingual staff possesses the critical thinking and excellent customer service skills necessary to best serve the needs of our clients.
We are lead by an administration team who is forward thinking and highly talented with a passion for delivering quality compassionate care to each client with reliability, confidentiality and convenience. From the leadership team to the support staff, we are highly competent in verbal and written communication, computer applications, keyboarding, problem solving, de-escalation strategies, and diplomatic resolution methods.
Because integrity, privacy and security are vital in protecting the clientele that we service, all of our employees undergo a complete background checks, along with a drug screening and we verify prior employment history before hiring potential candidates. Call 4 Health Call Center’s 24/7/365 staff possesses.