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Pediatricians

TELEPHONE TRIAGE NURSES

Using Gold-Standard Triage Phone Protocols from Dr. Barton Schmitt

Pediatricians and family doctors work in an environment that has a fast pace, growing amounts of paperwork, and challenging healthcare situations that involve children and their parents.

It’s hard to be on call for patients around the clock, keep up with other responsibilities, and still have time for a personal life. Although virtual visits are becoming more common, most parents turn to the phone when an emergency arises. One solution to the problem may be a nurse triage answering service.

A relaxed pediatric doctor who uses Call 4 nurse triage services.

The Gold Standard in Nurse Triage Answering Services

In 1980, Barton Schmitt, MD, FAAP, introduced a set of guidelines for nurse triage protocols. Now used by over 90% of the medical triage centers in North America, the procedures get an update from a panel of medical professionals every year.

Call 4 Health uses this system to answer calls for many pediatricians across the country during the weekends and evenings. Many other pediatricians use our nurse triage phone answering services when their practices are open.

5 Reasons to Leverage a Pediatric Nurse Triage Phone Service

In a 2019 study, approximately 41% of pediatricians reported symptoms of burnout. They also work an average of 50 hours per week and spend another four hours providing free services in the community. I

If you’re looking for ways to increase patient satisfaction and reduce stress in your practice, it may be time to consider the benefits of a first-class triage answering service like the one we offer:

  1. It Helps Patients.

Sometimes, it’s hard to decide when a doctor’s visit is necessary, and unnecessary visits to the emergency room can be expensive and scary. Being able to call a registered nurse saves money and helps patients make the right decision about care.

  1. It Reassures Patients.

A soothing voice is always a comfort in a crisis, and experienced nurses can quickly assess a situation over the phone and make referrals. Especially when a child is involved, a parent who receives prompt attention is less likely to be unhappy with the medical care their child is receiving.

  1. It’s Available 24 Hours a Day.

Illnesses and injuries don’t follow a 9-to-5 schedule. Whether it’s the middle of the night or on a hiking trip in the mountains, triage nurses are only a phone call away.

  1. It Gives Doctors More Freedom.

Studies show that pediatricians not only want to spend more time with their patients, but they also want more time to spend with their friends and families. Triage nurses can give medical advice and take calls that would otherwise require a doctor’s attention. 

  1. Patients get better care.

Like doctors, nurses in hospitals and offices want to spend more quality time with their patients. Nurse triage answering services relieve them of taking phone calls that interrupt their office hours or hospital rounds.

Call 4 Health Can Help

Call 4 Health has spent years building relationships with medical professionals around the USA. A leader in nurse triage services, we help pediatricians, family doctors and hospitals give their patients the care they deserve. Our services make life easier for medical professionals and guarantee prompt care and savings for their patients.

Contact Call 4 Health today for a complimentary consultation to find out what we can do to make your pediatric practice more profitable and enjoyable.