When you logon to Call4Health.com, we use a “cookie” as part of our interaction with your browser. A “cookie” is a small text file or text identifier placed on your computer by us. Cookies are commonly used on websites and do not harm your system. We use cookies to provide you with a more personalized experience at our website. Some portions of our website require the use of cookies for proper function. These cookies do not collect personally identifiable or confidential information.
Accessibility Policy
DISCLAIMER / PRIVACY POLICY
Call 4 Health, Inc. (“C4H”, we, or us) values the privacy and proper use of information. This policy describes the types of information we may collect from you or that you may provide when you visit the website https://call4health.com/ (our “Website”), our practices for collecting, using, maintaining, protecting, and disclosing that information, and provides helpful information regarding individuals’ rights regarding their personal data.
This policy (the “Policy”) also includes certain terms of use related to our Website as well as related services and communications between us. This is in addition to separate website terms of use available at https://call4health.com/terms-of-use as well as any other agreement between you and C4H. If you do not agree with our policies and practices, your choice is to not use our Website. By accessing or using this Website, you agree to this Policy. This Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.
Information Collection, Use, and Sharing
Information That You Provide
- You may provide us with your information directly through this Website or related correspondence. This Website permits the collection of name, email, contact information, occupational information, and other information provided by users. Through communications with C4H you may provide use with additional information such as mailing address, medical information, health and insurance information, protected health information under the Health Insurance Portability and Accountability Act, and any other information that you choose to provide.
- You may also provide us with personal information through third-party websites that is used for correlated purposes. For example, job applicant or fundraising information through newsletters or third-party websites.
- This information is used to provide our services, assist you, help improve our services, and to support our business functions. Certain data may also be necessary to comply with applicable law.
- Information regarding medical services and protected health information may be shared with third parties is fully outlined in the applicable notice of privacy practices.
Website Data
- This Website collects “cookies” and other digital activity information from you and your device. A cookie is a line of text that is generated based on web and system activity and then sent to your device. Generally, cookies can be used: necessary, for website functionality and performance; marketing or advertising, for use in general or targeting advertising; or analytical, for understanding website user data to enhance the website and services. Cookies can vary in their duration, with temporary “session” cookies expiring once you close your browser or otherwise terminate connection, and conversely “persistent” cookies that remain on your device longer with varying expiration dates.
- In addition to web activity, certain cookies may also collect internet protocol (IP) address, device identifiers and details, and general geolocation data.
- Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit C4H, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
- Certain website data and cookies are necessary for our Website’s functionality.
- We also use Google Analytics to enhance your experience and improve our offerings. This information is used to evaluate visitors’ use of the Website and to compile statistical reports on Website activity. We share Google Analytics website analytics data to enhance user experience – most of this data is anonymized. Additional information regarding Google Analytics can be found at: https://policies.google.com/privacy?hl=en.
- Web browsers allow some control of most cookies through the browser settings.
Other Information Sharing
In addition to the above, we may also share certain personal information with:
- Third-party vendors, partners, and affiliates to provide our services.
- Third parties approved by you.
- Law enforcement, regulatory bodies, or similar parties to comply with applicable law.
- We may also need to share or transfer information, including your personal information, in connection with a change of ownership or control by or of us or any affiliated entity (in each case whether in whole or in part).
Sale of Information
We do not sell, or process for targeted advertising, your personal information.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purpose for
which it was collected, or as required by applicable laws or regulation.
Children’s Data
Our Website and services are not directed towards or designed to attract the attention of children, and our Website does not knowingly collect or maintain Website personal information from any person under the age of thirteen (13).
No one under age 13 may provide any personal information to or on the Website. If you are under 13, do not use or provide any information on this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
If you are a parent or guardian and you believe we have collected information from your child in a manner not permitted by law, contact us at privacy@call4health.com. We will remove the data to the extent required by applicable laws.
We do not knowingly “sell,” as that term is defined under applicable law, the personal information of minors.
Do Not Track
Our Website does not currently take any action when it receives a Do Not Track request. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For details, including how to turn on Do Not Track, visit www.donottrack.us.
Links to and Processing by Third Parties
This Website may contain links to third-party websites, and we may share personal data with third parties. Any access to and use of third-party websites, and any processing data processing by third parties, is not governed by this policy, but is instead governed by the privacy policies of those third parties. We are not responsible for the information practices of third-party websites.
Data Security
We maintain safeguards designed to secure your personal information from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission and storage of information via the internet or digital means is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information. Any transmission or sharing of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
PARTNERSHIPS
Sharing information with companies that work for us. To assist us in providing you products and services that you have requested or already have with us, we may share all of the personal information we collect with companies that work for us. In addition, we may share all of the personal information we collect with companies that work for us to provide marketing and other services or other Health Care Servicing companies with whom we have joint marketing agreements. All of these companies act on our behalf are obligated to keep the information that we provide to them confidential, and use the information only to provide the services we have asked them to perform for you and us.
Sharing information in other situations. In accordance with standard business practices, we may share all of the personal information we collect with credit bureaus and similar organizations in the due course of doing business with you as an individual or business entity. In addition, there are certain laws that permit or require disclosure of personal information about our clients. For example, we may disclose all of the personal information we collect in connection with a subpoena or similar legal process, a fraud investigation, an audit or other examination. We may also share all of the personal information we collect outside of our family of companies if we have your consent.
HOW WE HANDLE E-MAIL
E-mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information such as credit card numbers or social security number, you must follow the procedures below or you may want to call us or send it through the U.S. mail instead.
PROTECTING YOUR PASSWORD
Call4Health.com employees will never ask you for your Call4Health.com online password in any emails.
If you have questions regarding this information, please call us at 561.994.3334. If you have questions about our privacy or security practices, please call us at 561.994.3334 or e-mail us at security@Call4Health.com.
PERSONAL INFORMATION
Call 4 Health recognizes and respects the importance of your personal information. We believe the confidentiality and protection of client information is one of our fundamental responsibilities. And while information is critical to providing quality service, we recognize that one of our most important assets is our clients’ trust. As a result, we do not sell or share our clients’ personal information to third party marketers offering their products and services. So, you do not have to tell us not to.
PERSONAL INFORMATION WE SHARE
We limit who receives personal information and what type of information is shared in the following manner.
Sharing information within the Call 4 Health family of companies. Call 4 Health provides a full range of Health Care Industry products and services to you through both the Call 4 Health Answer Service Solutions Team and its parent and subsidiary companies. All of these companies work together to provide the products and services you want. We may share all of the personal information we collect among our family of companies, except as limited below. By sharing this information among our family of companies, we can serve you more efficiently and make it easier for you to do business with us.
You can limit information shared about you within the Call 4 Health family of companies. You may elect not to have information from your applications, consumer reports or other outside sources shared among our family of companies by sending us an e-mail at optout@call4health.com. Please note that we will continue to share some account and transaction information among our family of companies as permitted by law, and typically pertain to servicing you, the client, in a more effective and efficient manner.
ACCURACY OF PERSONAL INFORMATION
We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.
SECURITY OF PERSONAL INFORMATION
We restrict access to your personal information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your personal information.