medical

Joe Pores / CEO

As Chief Executive Officer of Call 4 Health, Joe Pores has always set and exceeded ambitious goals. Having survived heart surgery as a young man and being a caregiver to his mother, Joe understands the challenges and stress that can arise when dealing with a life-threatening situation coupled with an unprofessional answering service. This was the genesis for Joe and his company, Call 4 Health, which responds to every call with the utmost concern and timeliness. Providing excellent customer service is the corner stone of Call 4 Health, which emphasizes compassion and integrity. Committed to the betterment of the healthcare industry, Joe also strives to educate the public on top issues facing the nation today. A pivotal figure in the health care industry, he remains devoted to providing both personal and professional support in the areas of education and health care.

Nicholas Koutrakos / Vice President & CFO

Dominique Fiacos / Chief Operating Officer

Bryan Weinstein / Chief Strategy Officer

Stella Pores / Executive Assistant

“What you do makes a difference, and you have to decide what kind of difference you want to make.” - Jane Goodall Executive assistant Stella Pores works hard and brings her A-game every day. Pores has been an integral part of the team’s formidable growth since joining Call 4 Health in May 2000. She’s held key positions in operations, client relations, and training. She believes topnotch customer service and a great work environment are the keys to success. On the weekends, Pores enjoys spending time with her husband and 2 children.

Victoria Rodriguez / Marketing Specialist

Victoria Rodriguez joined Call 4 Health in 2015 as an Outbound Telesales Representative. In late 2016, Victoria was promoted to a Marketing Specialist, to which she brings strong creative skills, professional ingenuity, and brand loyalty. In her new position, Victoria spearheads corporate marketing efforts, including event planning, advertising, and search engine optimization. When she’s not working at Call 4 Health, Victoria can be found at The Art Institute of Fort Lauderdale, where she is currently pursuing a Bachelor of Science degree in advertising.

Candelle Santos / Senior Project Manager

At Call 4 Health, no good deed goes unnoticed. In 2015, Candelle Santos was recognized as Client Relations Specialist of the Year for her outstanding work ethic and dedication. Today, Santos is Senior Project Manager and oversees the call center’s busy client relations department. Candelle has worked in almost every division at Call 4 Health and because of this, she has a well-rounded understanding and knowledge base. Her overall experience and familiarity is well needed and much appreciated. When she’s not working, Candelle loves spending time outdoors with her husband and their two beautiful boys.

Chris Shaffer / Payroll Administrator

Accuracy and dedication are two merits that Chris Shaffer has in spades. As Payroll Administrator, Chris is responsible for processing all payroll for Call 4 Health’s call center locations in Florida, Maryland, and Tennessee. Chris, who graduated valedictorian with an Associate's degree in Accounting and Automotive Technology, has also worked as an automotive technician at BMW, and previously opened a chain of Greek restaurants. In his down time, Chris loves traveling, fishing, and spending time with his family while “enjoying a happy and healthy life.”

Dr. Sno White / Psychologist

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