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From customer service professionals, to managers and workforce management analysts, operations comprises several key and high-visibility areas that elevate and nurture Call 4 Health’s distinctive reputation.
Checks and balances are keys to ensuring we are providing the best possible customer service to our callers, the highest level of products and services to our clients, and the best work environment for our staff. The QA team is critical in the success of Call 4 Health.
Our ability to constantly innovate and plan for the future rests on a solid foundation of fiscal responsibility and benchmarks.
From setting team and individual goals, and providing initiative ways to educate and retool employees, our Performance Development team works at the highest level of efficiency and reacts responsively at lightning speed in every situation to ensure that all employees are trained efficiently.
We’re committed to innovation, especially when it comes to technology. We have developed award-winning, proprietary software and systems that lead the industry, and we are always working to improve our customer and client experience in this area.
Innovation is part of everything we do. We rely on best-in-class data and insights, and it all comes together with exclusive technology, that make our clients’ experience unlike any other.
Our success depends on our clients’ satisfaction and we are committed to serving their needs through proactive outreach and constant communication, managed by a team of solutions-minded staff.
It’s not just about ‘winning’ a client or deal, it’s about creating long-term partnerships. Our sales team understands our mission and proactively solicits partners who complement our impressive client base.
Our signature marketing is one of the ways that we share our brand with our guests. It helps define and communicate who we are. From advertising and publicity to social media and community outreach, our marketing team supports all departments through creative communications techniques.
o We’re well-known for our ability to build the very best teams, and we infuse our work with Call 4 Health’s distinctive brand by continuously experimenting, evolving and innovating.
We encourage and appreciate diversity amongst our employees, and are always looking for people who can bring new perspectives and life experiences to our teams. If you’re looking for a place that values your curiosity, compassion, and desire to learn; if you’re seeking colleagues who are big thinkers, eager to take on fresh challenges in a team-first environment, then we have a place for you!
See a great opportunity? Match your skills and interests to jobs you’re excited about and the problems you want to solve.
There are two types of interviews in our hiring process – phone and onsite. Between each round, we gather feedback from your interviewers and determine next steps.
Our leadership team reviews all applications and makes offer recommendations. Hiring committees help make sure we’re holding true to our hiring standards as we continue to grow.
“Great work place and teaches you a lot to further your career in the medical field. I have learned how to schedule for multiple different doctor and facilities. ”
“The reason this company is so successful is that all callers are being treated with respect and compassion. Many of the patients I speak with have some sort of health issue. I put myself in their shoes and give them my full and undivided attention.”
“Love working at Call 4 Health. Such a family atmosphere and everything works together. The benefits are always getting better. The events that they have to boost morale are fantastic.”
“Working at Call 4 Health (C4H) was fun, it has it days when the work can be really stressing but eventually you will get use to it. The company does its best to make the worker comfortable and does not discriminate against others an their ethnic background.”
“The management team is always doing a wonderful job at getting the employees involved. They do care about what the employees. I love working here!!!!!”
“Call4Health is a nice place to work at. The staff is friendly, the new location is much more spacious and amazing. This was my first call center experienced and I don't regret it one bit.”