Centralized phone services assist group practices in both continuity of call management as well as lowering overall expenses. Additionally the services provided by the hospital’s call center / switchboard can be expanded without necessitating additional staffing, capital investment or training. Callers are seamlessly directed to the correct department, office or patient within the group practices.
Direct Your Callers Seamlessly.
- After Hours Messaging/Dispatching
- Remote Reception/Call Overflow
- Hospital Switchboard Services
Automated Group Practice Solutions
- Automated Answering Services
- Custom Inbound/Outbound Programs
- Interactive Voice Response (IVR)
Group Practice Call Center Solutions
- Clinical Trial Recruitment and Retention
- Custom Outbound Programs
- Event Registration
- Marketing/Ad Response
- Nurse Triage Telephone Service
- Physician Info/Referral/Locator