Anyone who’s taken Latin in school knows what “Nosce te ipsum” means, including Derek Borgen. In fact, ‘knowing thyself’ is one of Borgen’s most notable strengths. Before joining the award-winning ranks at Call 4 Health, Derek was a classroom teacher with Palm Beach County Schools for more than 14 years. Today, he is responsible for training new answering and scheduling agents, along with retraining existing agents. A father of two, Derek enjoys collecting vinyl records, and playing DJ for his children before bedtime.