Physician Referral

Call 4 Health can assist your organization to make it simple for your calls to obtain a physician referral. Utilizing our state-of-the-art technology, Call 4 Health agents are specially trained and understand how to match the callers’ preferences to a local physician that is affiliated with your organization. Our agents consider such criteria as the physician’s medical specialty, office location, insurances that are accepted, credentials, office hours, and any other variables that your database is capable of tracking. As with all of Call 4 Health’s Call Center services, Physician Referral Services can be provided 24 hours a day, seven days a week.

Call 4 Health can customize the way your calls are processed.  Based on your specific needs, our agents can provide callers with information that is related to a physician’s office, assist with your appointment scheduling, connect callers to physician’s offices and promote services related to their individual needs. As part of the Physician Referral Services program, Call 4 Health can assist with various fulfillment requirements based on the needs of the callers.
 
How it works

  • Utilizing our state of the art technology, Call 4 Healths agents are specially trained to understand to match a caller’s preferences to a physician affiliated with your organization.
  • Our Patient Care Representatives take into account: Insurance accepted, Office Location, Medical Specialty, Credentials, and Office Hours.
  • As with all Call 4 Health’s call center services, physician information and referral services can be provided 24 hours a day, seven days a week.
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Benefits

  • Makes finding a physician convenient and easy for customers
  • Helps reinforce customer relationships
  • Positions hospitals as being more accessible and visible in the community
  • Provides resources for data collection and ROI systems
  • Creates a forum for promoting other hospital services
     

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