Our Scalability. Quality Assurance.

RESPONSIVE TO THE NEEDS OF YOUR BUSINESS

Call 4 Health’s IT infrastructure is made up of state-of-the-art Tier 1 data centers that enable us to deliver highly scalable communication solutions to match our client’s business needs.   We can scale down or can expand quickly to match call volume and business demands.

With comprehensive roles and permission management throughout the IP network, we utilize industry leading security measures to ensure quality control and the protection of our client’s data.

Our platform:

• Requires authorization via Secure SSL VPN tunnels

Allow only the use of authorized applications

Automatically disables the agent’s PC if unauthorized changes occur

Controls access to all external devices

Uses active, password protected screen savers

Restricts internet access to authorized websites

Built with firewalls, intrusion detection systems, 24×7 monitoring

Delivers hardware and software redundancy across processes, servers, data centers, and geographies with automatic recycling and load-balancing.

Provides comprehensive failover with geographically redundant data centers managed via a 24×7 network operations center