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Over the last 12 or 24 months, a number of things have been shifted rapidly, particularly in the ways new communication technologies change everyday health care. The elements of this are widespread and show up in every corner of the health care world. Consumers for instance are looking for health information online more often with every passing day. Nowadays people are buying their drugs online. The online drug market is rising by 50 percent a year. So the internet is rapidly becoming the first line of medical information. Now clients can communicate securely with their healthcare providers and physicians online.

According to a Boston Consultancy Group/ Harris Interactive survey as of 2002, 96 percent US physicians were online with over 60 percent going online daily. They are using it for all kinds of relevant tasks. This makes the doctor-patient interaction more easy and comfortable. The patient is number one focus of call4health.com, providing the patient with the best medical answering service available is the top priority of the entire health care call centre. These not only provide the best medical and answering services for patients and their families, but they do so with compassion and dignity. Therefore, such health call centre benefits the patients as health consultancy is available to them 24/7.