Our Technology

ENHANCING PROVIDER-PATIENT COMMUNICATIONS

 

Call 4 Health was founded with the guiding belief that through the use of information technology and telephony systems, health care providers could improve patient care by integrating all customer contact points for improved communications and patient satisfaction.

 Since our inception, we have utilized best in class call center technology to provide custom applications and solutions to support our clients’ customer relationship strategies.

Our windows based call centre management system offers full predictive, progressive and power dialling, custom scripting and development of call flow requirements for varying complexity, digital voice recording, both random and operator specific call monitoring real time reporting and many other unique features.  The system is unrivaled in flexibility and links to our SQL servers for outstanding database integrity and security.

Our company continues to offer the latest technology and high end infrastucture to provide high quality customer support services.