Our Markets
Hospitals
Since 1997 Call 4 Health has been an organization of healthcare professionals dedicated to improving the customer experience in medical answering/call center services. Compassion is the key to our success! We are changing the call center model to revolve around the patient. We understand that for healthcare providers, keeping current patients satisfied and obtaining new patients is more critical than ever.
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Group Practices
Centralized phone services assist group practices in both continuity of call management as well as lowering overall expenses. Additionally the services provided by the hospital’s call center / switchboard can be expanded without necessitating additional staffing, capital investment or training. Callers are seamlessly directed to the correct department, office or patient within the group practices.
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Homecare/Hospice
Since 1997, Call 4 Health has been the vital link between patients, families and care providers. Home heath care and Hospice organizations provide an important and necessary service to patients in need. Call 4 Health’s team is trained to ensure that these patients and their families are treated with compassion and respect every time they call. Our goal is superior customer service on EVERY call.
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Physicians Offices
Call 4 Health has become an integral part of many physicians’ medical practices. The level of service and variety of programs we offer means your practice is covered no matter the call. Our experience combined with a dedication to the healthcare industry, has made us one of the leading medical call centers in the nation.
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Pharmaceutical
Call 4 Health has almost two decades of experience providing call center services to the pharmaceutical industry. Whether it’s a clinical trial program, patient response, customized IVR, processing consumer information and literature requests, or providing back-up for an in-house operated call center, Call 4 Health has specific support programs to meet every need.
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Managed Care
Call 4 Health is committed to providing managed care organizations custom programs that attract and retain members. We understand how important member acquisition is but also know that a satisfied and well-supported member is a member for life.
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Call 4 Health adds value to any medical facility by outsourcing answering services to professional live U.S. based medical answering service operators. Call us now for more info or to listen to our courteous and professional operators 888.422.7352. Or contact us for more information on any of our medical answering solutions.
