We here at Call 4 Health have stood with our loved ones and family members when they have been in patient care. We have also been patients. Call 4 Health genuinely understands the traumas faced in times of crisis. We know the patients' difficulties in coping with treatment as well as the emotional and financial strain that often accompany a medical situation.
Our compassion places patients and their families first. This is what sets us apart and it is the key to our success in continuing to provide the highest quality medical message management to our clients. By maintaining efficient, accurate and timely service, we help the medical professionals to care for their patients. We serve patients and patients' families with our unique brand of assistance and our commitment to compassionate service.
Call 4 Health utilizes the best and most innovative technology in the market. While we are fully committed to technological progress Call 4 Health has and always will be a friendly, compassionate voice on the other line. Because the people at Call 4 Health work diligently and are creative thinking, we are continually innovating and adapting. In today's fast paced and ever changing world Call 4 Health is always ready with real solutions consistent with the needs of both client and patient.
Call 4 Health will tailor a plan to exceed the client's expectations while upholding the highest standards of compassionate and ethical patient care available.
Company History: Where We Started, Where We Are Today
In 1996 Joseph Pores was faced with the emotional experience of placing his mother in a South Florida hospice. From this difficulty Pores, with Nicholas Koutrakos, his partner and brother-in-law opened Call 4 Health. The two made a firm commitment to offer their clients the empathetic understanding that is often lacking among answering services. And they made good on their word.
Since then Call 4 Health has been a leader and innovator in the Medical & Home Health Care message management industry, servicing Home Health and Medical professionals throughout the nation. We provide superior value to our clients by conveniently servicing their callers through a compassionate and accurate answering system while relaying all messages faster, simpler, and with added-value, through outstanding customer service at competitive prices.
Call 4 Health focuses solely on servicing medical & home health care providers. We are the expert call center for hospices, home care, medical equipment companies, pharmacies, physical therapists, physicians, nursing registries and care providers. We deliver the most compassionate and accurate message management on every call. Our success is rooted in our unique strengths that have set us ahead of the pack: Make patients the number one priority and ensure that their experience with Call 4 Health is a positive one.
Today, Call 4 Health is one of the nation's leading medical and home health care call centers, handling an average of 3 million calls each year. With over 60 full time Patient Care Representatives with satellite offices in multiple states Call 4 Health stands proudly as the premiere compassionate, patient first medical and home health care call center.
Call 4 Health is family owned and all the Partners work in the company. We are led by mature and knowledgeable Senior Management experts with years of experience in the health care call center industry. We are able to service our clients nationally & worldwide through our efficient and innovative answer and call systems. We strive to stay ahead technologically by employing our own in house research and development division.
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To provide superior value to our clients by conveniently servicing their callers through a compassionate and accurate answering system while relaying all messages faster, simpler, with added-value, through outstanding customer service at competitive prices.
JOSEPH PORES - Chief Executive Officer
Joseph
Pores' career is rooted in hospitality and excellent customer
service. Having survived heart surgery as a young man,
Pores truly understands the challenges and stress which arise
when dealing with life-threatening situations. Because
of this he is able to ensure that Call 4 Health
responds to every call with the necessary
concern and efficiency.
As CEO of Call 4 Health, Pores makes certain that all employees are specifically trained in providing professional and accurate service, based on compassion and integrity. Pores is committed to the betterment of his industry.
Since Pores believes that health care and education are two of
the most imperative issues affecting communities nationwide,
he is especially committed to his hometown community. A
pivotal figure in the health care industry, he remains devoted
to providing both personal and professional support in the areas
of education and health care.
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NICHOLAS KOUTRAKOS - Vice President / CFO
Raised
with strong family values Nicholas Koutrakos learned early on
how to overcome obstacles. Koutrakos' true motivation was
his parents, Greek immigrants who worked diligently to provide
their family with a good life and solid education.
Upon graduating from Cooper Union at the top of his class he was offered a position as a Civil Engineer with the esteemed Burns and Roe Enterprises where he oversaw everything from the design and infrastructure of buildings, management of multi-million dollar work sites and the supervision of a team of employees.
As Vice President and Chief Financial Officer of Call 4 Health
Nicholas Koutrakos blends professional
expertise, humble beginnings and an inspired ambition to improve
patient health care. Under his development and innovation, Call
4 Health truly is a company that makes a difference.
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At Call 4 Health our Patient Care Representatives are the most important members of our service team and the key our continuing success. Our Patient Care Team is renown for its world-class professionalism within the healthcare industry and for its commitment to compassionate and dignified service to patients and their families. They are also the most experienced and accurate professionals in their field. Our team is made up of Patient Care Representatives: The Call 4 Health Service Team always places the patients priorities first.
With the reliability and convenience of the best-trained Patient Care Representatives in the country Call 4 Health delivers the fastest message, providing superior data backup and overall quality at a competitive price. More importantly Call 4 Health Patient Care Representatives care and understand how to treat callers: warmly and with empathy. We know how they feel and the way they want to be treated.
The forward thinking and highly talented Patient Care Representatives at Call 4 Health are our front lines. Any hour of the day, every day of the week, each week throughout the year.
The nurturing environment at Call 4 Health allows us to provide each and every team member the chance to grow personally and professionally while challenging themselves. We provide our associates with an atmosphere that commands individual respect.
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Call 4 Health is a proud participant and leader in a number of events throughout the community.
In addition to our participating in many community events, we at Call 4 Health are committed to furthering our contributions by donating our time, resources and funding to numerous worthwhile organizations and charities both locally and nationwide.
The following is a list which includes many of Call 4 Health's donations and contributions: American Heart Association, Cystic Fibrosis Foundation, The Haven, Florence Fuller Child development Center, Claude Pepper Memorial Fund, Catholic Hospice, United Home Care.
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Thank you for choosing to pursue a career with Call 4 Health. We seek highly motivated, well-organized, ethical and responsible individuals who work well in a team environment and who wish to grow as individuals as well as with the organization.
The following positions are currently available:
Patient Care Representative
Compassionate, articulate and motivated individuals needed to enhance patient services for millions nationwide.
Sales
Our sales team is looking for people who have a genuine concern for the advancement of patient services nationwide. We offer products and solutions that enable our clients to dedicate more time to patient care. If the lack of quality patient services have affected you personally and you have the desire to sell products that will help millions of people annually, then we want you on our team.
All applicants at Call 4 Health will undergo the same process. When one phase of the screening is passed the candidate will proceed to to the next stage, team interviewing. Afterwards, if the candidate is deemed as suitable, they will receive a formal offer for employment. Upon acceptance, the newly hired representative enters Call 4 Health's training program, and is partnered with a mentor to learn the daily operational process of working with us.
Please feel free to call or email us with your questions
Email: careers@call4health.com
Phone:
561.994.3334
Call 4 Health is headquartered in Boca Raton, Florida.
Call 4 Health will check references for all applicants.
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