CALL 4 HEALTH and FONE 4 HEALTH Introduce Combined Answering Service / Nurse Triage for Doctors
FOR IMMEDIATE RELEASE
Call 4 Health and FONE 4 Health introduce combined Answering Service / Nurse Triage for Doctors
Boca Raton, Florida, February 5, 2007
FONEMED Medical Call Centers and Call 4 Health Medical Answering Service introduce FONE 4 Health, a complete solution for handling physician after-hours calls through one call / one service / one price:
The FONE 4 Health partners have seen the growing need for a single service to provide the after-hours extension for medical practices. Now it is possible on nights, weekends or whenever a physician needs a break to flip her incoming calls to a single number and receive:
- Compassionate response’ to patients’ needs answered in the practice’s own name
- Committed medical answering services
- Accredited medical advice and triage by Registered Nurses when required
- Individual Nurse Encounter reports immediately and aggregate reports monthly
- One predicable monthly bill for services
- Dedicated account representative to address any concerns
- Optional Scheduling and Referral services
Ken Bleakley, President of FONEMED, observed: “We are excited about the ability of Call 4 Health to filter after-hours calls to physician officers so that they handle administrative matters and only clinical calls reach our Registered Nurses.”
Joseph Pores, President of Call 4 Health, noted: “FONEMED’s ability to provide reliable clinical advice to callers is just what we needed to assure physicians that all their calls will receive the attention they deserve that is appropriate to each patient”
About FONEMED™ (www.fonemed.com)
Florida-based FONEMED has been providing Medical Call Center Services to major medical institutions and individual practices nationwide for over a decade, including:
- Registered Nurses offering medical advice and triage 24/7
- ‘Gold standard’ medical protocols from Dr. Barton Schmitt for pediatrics and Dr. David Thompson for adults
- Full accreditation by URAC for health call center services (www.urac.org)
- Rigorous Quality Assurance
- Call recording and instantaneous documentation
- Malpractice Insurance and indemnification to clients for our services
About Call 4 Health (www.call4health.com)
Call 4 Health® provides superior value to their clients by conveniently servicing callers through a compassionate and accurate answering system, including:
- Answering & Messaging Services
- Appointment Calls
- Conference Calls
- Client Satisfaction Surveys
- Web Conferencing
- Web Timesheets
- Order Taking and Processing
Since 1996, Call 4 Health® has been a national leader and innovator in Medical & Home Healthcare message management
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About Call 4 Health
Call 4 Health is one of the nation’s leading medical and home health care call centers providing professional and accurate service to its national clientele. Based upon compassion and empathy as its key principles, Call 4 Health offers its customers the utmost attention while operating 24 hours a day and 7 days a week. Based in Boca Raton, Florida, Call 4 Health operates 24/7 and services private doctor practices, hospitals, home healthcare providers, large medical facilities and hospice services. For additional information, call (888) 422-7352 or visit www.call4health.com.
Media Contact:
Dilma Bennett
VP Sales & Marketing
Phone:888.422.7352 / 561.994.3334
e-mail: dbennett@call4health.com


