Who We Are

Founded in 1996, Call 4 Health Call Center understands the emotional and financial strain that accompanies health difficulties when coping with medical decisions. Call 4 Health Call Center derived from the challenging life altering experience, our CEO Joseph Pores, faced when researching hospice care for his ailing mother. From this difficulty Pores, with partner /brother in law Nicholas Koutrakos, made a commitment to offer empathetic and compassionate care to patients because it was so prevalently lacking among answering services.

What makes us different is our 12 years of experience specializing in health care. As an experienced call center with a reputation for excellence, we have set our standards high for our client and customer satisfaction. While we have serviced millions of patients and many of the nation’s most prominent doctors, practices, and hospitals, we keep our customers satisfied and loyal by optimizing our productivity and efficiency while always putting our patient’s needs first. We have set our standard for customer care to exceed the industry’s standard with our strong belief that all care must be delivered with professionalism, patience, resourcefulness, and courtesy.

Our deep conviction to place patients and their families first is what sets us apart and is the key to our success in continuing to provide the highest quality medical call center services to our clients. By maintaining efficient, accurate, caring, and timely service, we help medical professionals care for their patients with our unique brand of tailored innovative friendly technological assistance. Quality comprehensive care is our purpose, our mission, and our formula for success.